Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Administration & Secretarial Company Industry
Travel, Hotel & Tourism Company description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300 meters of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year-round kids club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience-fueled environment.

Job description

Front office supervisor

Passionate about guest interaction at the front office? As a supervisor, you will lead your team to create unforgettable guest experiences for our guests.

What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our corporate social responsibility activities, like Planet 21 What you will be doing: Assist in daily front office operations and ensure smooth arrival and departure experience Supervise and delegate duties; ensure brand standards are maintained Regularly review daily reports to proactively lead the operations smoothly Liaise with other departments to ensure the highest standard of guest services Focus on guest feedback and always strive to improve guest satisfaction scores Qualifications

Your experience and skills include:

At least 1 year experience in a similar role Previous experience in a resort in UAE, especially Accor, would be preferred Experience with OPERA is mandatory Should be well versed with front office operations Service-focused personality is essential and a passion for hospitality Strong interpersonal and problem-solving abilities and the ability to lead by example Your team and working environment:

Fun-loving, vibrant, and passionate to grow with us!

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Additional information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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