**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s \#2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS\!** The **Conrad Dublin** is a5\* hotelandpart of the Hilton Luxury Division\. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’\. We areone of the best5\* luxury hotel in the country\. _“Conrad is Empowering and Bold”_ **Benefits** Working for Hilton means you arejoining an international company with more than 6200 hotels across the globewith countless benefits & career development opportunities such as: + **Travel** \- Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world\. Plus up to 70 nights of discounts for your Family and Friends + **Team Member Gym –** a dedicated team member gym with free access 7 days a week + **Benefit** – Discounted rates for Conrad Team members across a wide range of retailers + **Development** – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor + **Holidays** – 30 days holiday \(incl BH\) plus long service entitlement of an extra day per year up to a total of 5 additional days + **Maternity & Paternity** – Paid leave for those that qualify + **On shift** – complimentary meals on duty **The Job Role:** + Supervise Front Desk operations during your assigned shift to a consistently high standard + Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events + Advise your shift team of any special events or VIP Guests in the hotel that day + Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work + Maximize sales revenues through up\-selling and marketing program + Manage Guest requests, inquiries, and complaints promptly and completely + Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service **The ideal candidate should be:** Someone who …\.has previous experience in a luxury property, and must have hotel experience Someone who…\.\.is Motivated to Create Memorable Experiences for Every Guest, Every time Someone who…\. Has a Luxury Mind set –To our team this is Anticipating our Guests Needs and Personalizing their Experience Someone who…\. Is a Team Player – Collaborative, Flexible, Fun and Dynamic Someone who …\.is Ambitious and Passionate **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Office Supervisor_ **Location:** _null_ **Requisition ID:** _HOT0BOTV_ **EOE/AA/Disabled/Veterans**