Job Overview:

This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.

Job Requirements:

High School Diploma or GED Degree (Required)
4 - 5 years experience in a related field (Required)

Job Responsibilities:

Accepts payments and logs appropriately.
Accurately inputs patient registration information and updates patient insurance and demographic information.
Answers incoming telephone lines and handles/distributes calls.
Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
Demonstrates flexibility and/or initiative in seeking or accepting additional assignments.
Schedules patient appointments.

Working Conditions:

Bending -
Climbing - Rarely
Concentrating -
Continuous Learning -
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication -
Kneeling - Occasionally
Lifting