**Description:** Newly opened, Andaz Lisbon is an exciting luxury lifestyle hotel in the Portuguese capital and represents a key milestone in Hyatt’s continued brand growth in Southern Europe. Andaz Lisbon is the second Hyatt‑branded hotel in Lisbon. Located in the heart of Lisbon’s vibrant Baixa district, along the city’s main pedestrian street, Rua Augusta, the hotel is spread across five distinct buildings, including the former headquarters of one of Portugal’s major banks, Banco Português de Investimento (BPI). The central building houses 170 guestrooms, while the four surrounding satellite buildings offer a selection of exclusive private suites. As a unique Urban Resort in the city center, Andaz Lisbon invites guests to fully immerse themselves in the local culture and experience the true essence of Lisbon. We are looking for a Receptionist/ Night Host to join our Front Office team! This role is responsible for ensuring a smooth and safe overnight operation while delivering a personalized and high-quality guest experience, aligned with the standards of a luxury lifestyle hotel. **Main Responsibilities:** · Welcome and assist guests during the night with professionalism and discretion. · Perform check-in and check-out procedures during overnight hours accurately and efficiently. · Monitor and manage guest requests, calls, and emails, ensuring timely follow-up. · Oversee night audit tasks, ensuring accuracy in reports and system updates (Opera Cloud). · Handle late arrivals, early departures, and any overnight operational needs. · Address guest concerns promptly, ensuring a calm and solution-oriented approach. · Ensure security awareness and maintain a safe environment throughout the night. · Keep reception and lobby areas organized and presentable at all times. · Coordinate with other departments (e.g., housekeeping, security) to ensure smooth operations. **Qualifications:** · Strong communication skills with a calm and professional attitude. · Ability to work independently and remain proactive during overnight shifts. · Good organizational skills and attention to detail. · Experience with Opera Cloud or similar systems is an advantage. · Problem-solving mindset and ability to handle unexpected situations. · Availability to work permanent night shifts. · Fluency in English and Portuguese; additional languages are a plus. Care connects us at Hyatt: we open doors, welcome you in, and genuinely care about you. We offer a wide range of benefits, including: · A motivated and connected team; · 12 complimentary nights per year at other Hyatt properties worldwide, plus colleague rates and family/ friends discounts; · A day off offered by the company on your birthday; · Uniform provided; · Meals available at our staff canteen; · 50% discount across the hotel’s outlets; · Learning and development opportunities within Hyatt; · Recognition programs and rewards; · And a company that truly cares. Be part of something bigger. Make a difference in people’s lives. Join a company that values empathy, well‑being, respect, integrity, experimentation, and inclusion. Discover why Hyatt is consistently ranked as one of the best places to work in the world. **Primary Location:** PT-11-Lisbon **Organization:** Andaz Lisbon **Job Level:** Full-time **Job:** Front Office **Req ID:** LIS000200 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.