Full Time Job Location
Abu Dhabi, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Customer Service Company Industry
Travel, Hotel & Tourism Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to diversity & inclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What's in it for you Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. Job description Basic job responsibilities Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales, and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests, monitor and resolve all requests. Perform check-in and check-out of guests using the Opera system. Welcome and greet guests, and answer inquiries and incoming calls. Prepare occupancy and guest reports - maintain group and individual arrival reports daily. Inform guests of hotel rates and services and create, cancel, and confirm reservations. Check and manage room allocation. Determine and ensure compliance with all key control policies and manage all safe deposit boxes for guests. Coordinate and assist the concierge in all services to guests. Maintain knowledge of all emergency procedures. Evaluate all credit limit reports on an everyday basis and manage room availability efficiently. Qualifications Experience working as a receptionist in 5 star hotels. Customer-service and data entry experience. Multi-tasking and time-management skills, with the ability to prioritize tasks. Proficient in Microsoft Office and Opera suite. Ability to work flexible hours. Highly responsible and reliable with a professional presentation. Russian or Arabic speaker is an advantage. Ability to communicate confidently with guests. Additional information Your team and working environment Rixos Premium Saadiyat Island is a unique resort where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf. At Accor, we are Heartists!Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island. Every day, we look for opportunities to engage in a personal and meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic, and professionally rewarding.
About the CompanyA caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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