Spark by Hilton Vienna Donaustadt offers a modern and urban hotel experience in the heart of one of Vienna’s most dynamic districts. Located right next to the U1 Kagran metro station and just minutes from the Old Danube and the city center, our hotel impresses with its stylish design and welcoming atmosphere.
As part of the diverse brand portfolio of VERKEHRSBUERO HOSPITALITY, Austria’s largest tourism group, our corporate culture is defined by open communication, mutual respect, and a flat organizational structure. VERKEHRSBUERO offers a wide range of career opportunities, encouraging both personal and professional growth.
YOUR ROLE
Provide friendly, attentive, and professional service to our guestsActively support all front desk operations to ensure smooth daily workflowsEnsure adherence to brand standards and quality guidelinesHandle guest complaints effectively and professionallyCoordinate group and conference bookings before, during, and after the stayCreate and verify group, conference, and accounts receivable invoicesContribute to revenue growth with a proactive mindsetPerform administrative and organizational tasks at both front and back officeLead, motivate, and support the ongoing development of your teamWork closely with all hotel departments to exceed guest expectations
Work Experience
Completed hotel or tourism-specific educationMinimum of 2 years of experience as a Front Office Manager, ideally within Hilton or another international hotel chainStrong computer skills, ideally experience with OnQ PMSA people person who enjoys helping guests and supporting colleaguesStrong guest- and service-orientation is essentialHighly motivated with an independent and structured working styleProfessional demeanor, positive attitude, and strong communication skillsTrue team player with a hands-on mentalityFlexible and able to adapt quickly to different situationsFluent in German and English; additional languages are a plus
Benefits
Flexible Scheduling: 5-day week, planned together with youDaily Meals: Free staff restaurant on-siteTraining & Development: Tailored training and career growth programsCareer Opportunities: Diverse career paths within Austria’s leading tourism groupTeam Culture: Friendly atmosphere with regular company eventsTravel Benefits: One complimentary overnight stay per year in any of our hotels, plus discounts via corplife.atStaff Rates: Discounts on F&B and stays at our hotels, plus attractive travel perksHealth & Wellness: Health programs, company doctor, fitness offers, bike leasing & more
The minimum salary for this position is €2,699 gross/month (based on the collective agreement). We are happy to offer additional compensation depending on your experience and qualifications, with attractive performance-based development opportunities.
YOUR CHANCE TO SHAPE THE FUTURE
You don’t meet every requirement? No problem – we’re excited to meet the person behind the application.
Join our team and share your passion for hospitality.
Apply now and start your career journey with VERKEHRSBUERO!
#creatingmemories
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.