Front Office Manager 

Are you ready to take charge of our bustling front office operations at Valley Health— Pea Ridge Heart and Vascular? Valley Health has a full-time Front Office Manager position open. You'll oversee day-to-day business management and ensure seamless patient experiences. We're looking for someone with experience in front office operations with leadership experience (authorization, registration, billing experience). Join us and make a real impact!

Job responsibilities include but are not limited to:

managing accounts receivable operations, including processing payments and deposits,exemplifying professionalism and fostering a culture of excellence among the team,optimizing provider schedules for maximum patient access and care efficiency,creating and maintaining staff schedules, accommodating vacations and sick leaves,Handling supply ordering and inventory management to keep operations running smoothly.Collaborating with other sites to streamline patient care across the Valley Health network.Taking the lead in addressing patient and staff concerns to ensure satisfaction.Driving continuous improvement initiatives to enhance center efficiency.Acting as a liaison with the Health Center Oversight team to represent the site's needs.Providing supervision for both office and clinical staff alongside the clinical manager.Preserve a welcoming atmosphere at the site while ensuring patient confidentiality.Participating in hiring and orienting new staff members.Delegating responsibilities effectively and efficiently.

Working Conditions:

Engaging work environment with a mix of sedentary tasks and active periods.Physical requirements include occasional standing, walking, lifting, and manual dexterity.Ability to maintain focus and attention to detail during administrative tasks.Normal office environment with standard office equipment.

Qualifications:

High school diploma or equivalent required.Previous experience in insurance billing or health center office work preferred.Strong organizational, collaborative, and motivational skills.Experience in supervision preferred.