We are looking for an experienced Front Office Manager to lead the opening ofHyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Front Office Manager, you’ll play a key role in the pre-opening and successful launch of Hyatt Place AlUla, delivering exceptional guest experiences and a welcoming environment for both guests and colleagues.

This role is ideal for a leader who leads with care, inspires teams, and consistently achieves outstanding customer service scores and upselling results, while maintaining operational efficiency.

Key Responsibilities

Lead pre-opening front office setup, systems, and brand standardsDeliver consistently high guest satisfaction and service quality scoresDrive upselling initiatives to maximize room revenue and ancillary incomeManage productivity, staffing, and cost controls effectivelyCoach, develop, and motivate front office teams to perform at their bestPartner closely with Rooms, Housekeeping, and Revenue teams for seamless operations

We are looking for an experienced Front Office Manager to lead the opening ofHyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Front Office Manager, you’ll play a key role in the pre-opening and successful launch of Hyatt Place AlUla, delivering exceptional guest experiences and a welcoming environment for both guests and colleagues.

This role is ideal for a leader who leads with care, inspires teams, and consistently achieves outstanding customer service scores and upselling results, while maintaining operational efficiency.

Key Responsibilities

Lead pre-opening front office setup, systems, and brand standardsDeliver consistently high guest satisfaction and service quality scoresDrive upselling initiatives to maximize room revenue and ancillary incomeManage productivity, staffing, and cost controls effectivelyCoach, develop, and motivate front office teams to perform at their bestPartner closely with Rooms, Housekeeping, and Revenue teams for seamless operations

Qualifications Experience

University degree or diploma in Hospitality or a related fieldMinimum 2 years’ experience in a Front Office leadership role (pre-opening experience optional)Proven track record of achieving excellent customer service scoresStrong commercial acumen with experience in cost and productivity managementExcellent problem-solving, administrative, and interpersonal skillsDemonstrated success in upselling and revenue-driving initiatives

Strong communication skills and the ability to lead in a dynamic environment

Other

Candidates must currently reside in Saudi Arabia and be legally eligible to work in the Kingdom.

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

Long term career growth opportunities

A motivated and connected team

12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts

And a company that truly cares

Discover what’s next. We look forward to hearing and learning from you.

Qualifications Experience

University degree or diploma in Hospitality or a related fieldMinimum 2 years’ experience in a Front Office leadership role (pre-opening experience optional)Proven track record of achieving excellent customer service scoresStrong commercial acumen with experience in cost and productivity managementExcellent problem-solving, administrative, and interpersonal skillsDemonstrated success in upselling and revenue-driving initiatives

Strong communication skills and the ability to lead in a dynamic environment

Other

Candidates must currently reside in Saudi Arabia and be legally eligible to work in the Kingdom.

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

Long term career growth opportunities

A motivated and connected team

12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts

And a company that truly cares

Discover what’s next. We look forward to hearing and learning from you.