**Description:** **We are looking for an experienced Front Office Manager to lead the opening of Hyatt Place AlUla.** Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers. **Your Role** As the **Front Office Manager,** you’llplay a key role in the pre-opening and successful launch of Hyatt Place AlUla, delivering exceptional guest experiences and a welcoming environment for both guests and colleagues. This role is ideal for a leader who leads with care, inspires teams, and consistently achieves outstanding customer service scores and upselling results, while maintaining operational efficiency. **Key Responsibilities** + Lead pre-opening front office setup, systems, and brand standards + Deliver consistently high guest satisfaction and service quality scores + Drive upselling initiatives to maximize room revenue and ancillary income + Manage productivity, staffing, and cost controls effectively + Coach, develop, and motivate front office teams to perform at their best + Partner closely with Rooms, Housekeeping, and Revenue teams for seamless operations **Qualifications:** **Qualifications & Experience** + University degree or diploma in Hospitality or a related field + Minimum 2 years’ experience in a Front Office leadership role (pre-opening experience optional) + Proven track record of achieving excellent customer service scores + Strong commercial acumen with experience in cost and productivity management + Excellent problem-solving, administrative, and interpersonal skills + Demonstrated success in upselling and revenue-driving initiatives + Strong communication skills and the ability to lead in a dynamic environment **Other** + Candidates must currently reside in Saudi Arabia and be legally eligible to work in the Kingdom. **Care Connects us at Hyatt - we open doors, we welcome you and we care.** And we offer a great range of benefits, including: + Long term career growth opportunities + A motivated and connected team + 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts + And a company that truly cares **Discover what’s next. We look forward to hearing and learning from you.** **Primary Location:** Saudi Arabia **Organization:** Hyatt Place Al Ula **Job Level:** Full-time **Job:** Front Office **Req ID:** SAU000400 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.