AboutHyatt Regency London Olympia
Hyatt Regency London Olympia is part of the transformation of Olympia into London’s newest destination for entertainment, hospitality and business, featuring exclusive new restaurants and bars, abrand newmusic venue and theatre to delight visitors from all over the world. Building on a rich heritage of events and culture, Olympia is becoming a vibrantneighbourhoodof venues, eateries, publicrealmand experiences in London.

Within the Olympia destination, Hyatt Regency London Olympia will offer 204 bedrooms, a bar and restaurant, a welcoming lobby lounge and three meeting rooms, with direct connectivity to Pillar Hall and the International Convention Centre. As a new opening, the hotel presents an exciting opportunity to join a growing team and be part of the opening of a landmark new hotel.

Duties and responsibilities related to theFront Office Host/essrole

Greet and welcome guests upon arrival, confirming booking details with accuracy and professionalism.Manage the check-in process efficiently, issuing roomkeysand providing clear information on hotel facilities and services.Oversee the check-out process, including preparing bills, processing payments, and gathering guest feedback.Coordinate with housekeeping to ensure guest rooms are prepared andmaintainedto the highest standards for incoming arrivals.Work collaboratively with other departments, such as housekeeping, engineering, and food beverage, to address and fulfil guest needs, requests, and inquiries.

About You

Previousexperience in a front office role within the premium hotelsegment is preferred. You bringstrong communicationandorganisationalskills with a guest-focused approach. Familiarity with hotel management software is an advantage but not essential, and you are confident using standard computer applications.

Benefits of theFront Office Host/essrole include

12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you startFree Meals on duty in our colleague restaurantUniform provided and laundered complimentaryHeadspace membership and access to our Employee AssistanceProgramme50% discount on food and beverages when you dine as a guest at selected Hyatt HotelsContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they canbetheir best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality companyrecognisedas a Great Place to Work.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated and everyone is empowered to make a meaningful impact.

Next Steps:Apply today for thisFront Office Host/essrole and start your journey with Hyatt Hotels

AboutHyatt Regency London Olympia
Hyatt Regency London Olympia is part of the transformation of Olympia into London’s newest destination for entertainment, hospitality and business, featuring exclusive new restaurants and bars, abrand newmusic venue and theatre to delight visitors from all over the world. Building on a rich heritage of events and culture, Olympia is becoming a vibrantneighbourhoodof venues, eateries, publicrealmand experiences in London.

Within the Olympia destination, Hyatt Regency London Olympia will offer 204 bedrooms, a bar and restaurant, a welcoming lobby lounge and three meeting rooms, with direct connectivity to Pillar Hall and the International Convention Centre. As a new opening, the hotel presents an exciting opportunity to join a growing team and be part of the opening of a landmark new hotel.

Duties and responsibilities related to theFront Office Host/essrole

Greet and welcome guests upon arrival, confirming booking details with accuracy and professionalism.Manage the check-in process efficiently, issuing roomkeysand providing clear information on hotel facilities and services.Oversee the check-out process, including preparing bills, processing payments, and gathering guest feedback.Coordinate with housekeeping to ensure guest rooms are prepared andmaintainedto the highest standards for incoming arrivals.Work collaboratively with other departments, such as housekeeping, engineering, and food beverage, to address and fulfil guest needs, requests, and inquiries.

About You

Previousexperience in a front office role within the premium hotelsegment is preferred. You bringstrong communicationandorganisationalskills with a guest-focused approach. Familiarity with hotel management software is an advantage but not essential, and you are confident using standard computer applications.

Benefits of theFront Office Host/essrole include

12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you startFree Meals on duty in our colleague restaurantUniform provided and laundered complimentaryHeadspace membership and access to our Employee AssistanceProgramme50% discount on food and beverages when you dine as a guest at selected Hyatt HotelsContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they canbetheir best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality companyrecognisedas a Great Place to Work.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated and everyone is empowered to make a meaningful impact.

Next Steps:Apply today for thisFront Office Host/essrole and start your journey with Hyatt Hotels