JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Overview

The Front Office Executive (FOE) serves as the first point of contact for all visitors and employees, ensuring a professional and welcoming front office experience. This role manages reception operations, visitor handling, and helpdesk coordination while maintaining high service standards and efficient communication.

Key Responsibilities

Manage front desk operations, including greeting visitors and handling inquiries professionally

Oversee visitor management: registration, badge issuance, and access coordination

Handle incoming calls, emails, and walk-in requests, ensuring prompt resolution or escalation

Maintain reception area standards, ensuring cleanliness and organization at all times

Coordinate meeting room bookings, scheduling, and readiness

Support corporate events by assisting with guest coordination and logistics

Maintain records of visitors, calls, and front office activities

Helpdesk & Ticket Management

Log, track, and manage service requests through the helpdesk/ticketing system

Ensure timely closure of tickets in line with defined SLAs

Coordinate with housekeeping, IT, admin, and maintenance teams for issue resolution

Provide regular updates to users on ticket status and expected resolution timelines

Escalate critical issues to relevant stakeholders as required

Client & Employee Interaction

Act as a central communication point for employees and external visitors

Ensure high levels of customer service and satisfaction

Handle complaints or concerns with professionalism and efficiency

Maintain confidentiality and adhere to company policies

Key Skills & Competencies

Excellent communication and interpersonal skills

Strong customer service orientation

Ability to multitask and manage high footfall environments

Basic knowledge of helpdesk systems and MS Office

Professional appearance and demeanor

Qualifications & Experience

Bachelor’s degree or equivalent

1–3 years of experience in front office/reception or customer service roles

Experience in corporate office environments preferred

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.