JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Front Office Executive

What This Job Involves:

The Front Office Executive plays a dual role at the forefront of facilities management and client service, creating exceptional first impressions while supporting comprehensive administrative and facility management operations.

Serving on the Front & Back Lines of Facilities Management & Client Service

As the face of our organization, you'll manage one of the most dynamic positions in our office—the Front Office Executive with facilities support responsibilities. You'll set the standard for professionalism, creating positive first impressions while efficiently supporting the facility management team.

Core Responsibilities:

Provide a welcoming environment and professional reception services for all visitors and staff

Support general front office administration and facilities duties as directed by your line manager

Identify and recommend improvements to administrative processes and procedures

Build and maintain relationships with internal and external clients, resolving service issues efficiently

Coach team members to facilitate effective knowledge transfer

Coordinate plans/manuals delivery and maintain the plans database

Monitor incoming plans and coordinate project documentation archiving

Manage the Service requests daily, notifying appropriate personnel as needed

Execute all responsibilities in accordance with internal procedures, contractual requirements, and budget constraints

Being at the Heart of the Business

Maintain and update records and databases with meticulous attention to detail

Assist coordinators and managers with implementing administrative processes

Serve as coordinator for daily operation, monitoring progress and updating reports in shared folders

Process documentation and information according to business requirements and deadlines

Manage telephone registers, call tracking, and client contact information

Contribute to monthly management reports for clients

Manage conference rooms, events, and coordinate facility-related services

Communicate and coordinate with Landlord as per site-specific requirements.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.