JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JOB DESCRIPTION

TITLE

RECEPTIONIST/ FRONT OFFICE EXECUTIVE

DEPARTMENT

Corporate Property Services

LOCATION

Hyderabad

CLIENT

Deloitte.

REPORTING TO

Assistant Facilities Manager

NUMBER OF SUBORDINATES

None

POSITION GOALS

To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets.

                    

DUTIES AND RESPONSIBILITIES

Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.Ensure personal preventability and dress in the assigned uniformReceive, inform, guide visitors including co-ordination with employeesResponsible for maintaining the telephone registers including call trackingPreparation of database of Client contacts and updatingResponsible for maintenance and upkeep of front officeEnsure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazinesResponsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker.Ensure compliance of regulations / requirements of JLL management.Provide assistance in general administrative activitiesProvide assistance to the Service desk as required

Contribute to the Monthly Management Report to (Client)Participate in Emergency Evacuation procedures including crisis management and business continuity.Develop the necessary policies and procedures required for all functions within the scope of ReceptionResponsible for ensuring availability of magazines/ brochures and (Client) directory signageCo-ordinate for flower arrangementsCo-ordinate with Facility team for event management

EMPLOYEE SPECIFICATIONS

KEY COMPETENCIESExperience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focusExcellent people skills and ability to interact with a wide range of client staff and demandsKnowledge of Occupational Safety requirementsStrong PC literacy and proven ability to manage daily activities using various systems.Demonstrated experience with continuous improvement initiatives highly desirableDemonstrated experience with client reporting and preparation of reports required.

KEY PERFORMANCE MEASURES

See individual Performance Measurement Agreements.

Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client)

SALARY

As per employment agreement

Approved by:

Dated:

Employee:

Dated:

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.