The StandardX, Melbourne
StandardX reimagines hospitality with bold design, vibrant culture, and a focus on community-driven experiences. Located in the heart of Fitzroy, StandardX Melbourne is a hub for music, art, and creative energy—and we’re looking for a Front Office Duty Manager to help bring it to life.
WE#anythingbutstandard
We’re seeking a confident, service-driven Front Office Duty Manager to lead front office operations and deliver standout guest experiences. You’ll be the face of the hotel on shift—setting the tone, solving problems, and ensuring everything runs seamlessly.
Key Responsibilities
Maintain a vibrant, high-energy lobby environment that reflects the StandardX brandAct as the go-to leader on shift—visible, approachable, and solution-focusedOversee daily front office operations including reception and guest servicesHandle guest enquiries, feedback, and escalations with professionalismEnsure seamless check-in/check-out and reservations managementMonitor occupancy, room allocations, and VIP arrivalsCollaborate across departments to ensure smooth operationsAssist with reporting, cash handling, and administrative dutiesThe StandardX, Melbourne
StandardX reimagines hospitality with bold design, vibrant culture, and a focus on community-driven experiences. Located in the heart of Fitzroy, StandardX Melbourne is a hub for music, art, and creative energy—and we’re looking for a Front Office Duty Manager to help bring it to life.
WE#anythingbutstandard
We’re seeking a confident, service-driven Front Office Duty Manager to lead front office operations and deliver standout guest experiences. You’ll be the face of the hotel on shift—setting the tone, solving problems, and ensuring everything runs seamlessly.
Key Responsibilities
Maintain a vibrant, high-energy lobby environment that reflects the StandardX brandAct as the go-to leader on shift—visible, approachable, and solution-focusedOversee daily front office operations including reception and guest servicesHandle guest enquiries, feedback, and escalations with professionalismEnsure seamless check-in/check-out and reservations managementMonitor occupancy, room allocations, and VIP arrivalsCollaborate across departments to ensure smooth operationsAssist with reporting, cash handling, and administrative dutiesAbout You
Previous experience in a Duty Manager or supervisory role within a hotel environmentExperience in lifestyle or boutique hospitality preferredStrong leadership and communication skillsPassion for delivering memorable guest experiencesAbility to thrive in a fast-paced, dynamic environmentAdvanced knowledge of PMS systems (Opera or similar) preferredFlexible availability, including evenings and weekendsPossess a "can do" mindsetAbout You
Previous experience in a Duty Manager or supervisory role within a hotel environmentExperience in lifestyle or boutique hospitality preferredStrong leadership and communication skillsPassion for delivering memorable guest experiencesAbility to thrive in a fast-paced, dynamic environmentAdvanced knowledge of PMS systems (Opera or similar) preferredFlexible availability, including evenings and weekendsPossess a "can do" mindset