Grand Hyatt Amman enjoys a prime location at the heart of Amman, only a 45-minute drive from Queen Alia International Airport. The 312 rooms are equipped with an array of modern amenities and the latest technology. For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.
The Role
The Front Office Coordinator will be responsible for supporting the Front Office operations and administration, ensuring smooth communication between the team and other departments while maintaining Hyatt’s brand standards.
As a Front Office Coordinator, you will report directly to the Front Office Manager.
Key Responsibilities:
· Support the Front Office team in daily operations, ensuring seamless guest experiences at all times.
· Coordinate administrative tasks such as scheduling, reports, and communication between departments.
· Assist in handling guest inquiries, special requests, and VIP arrivals with efficiency and care.
· Maintain accurate records of reservations, room assignments, and guest preferences.
· Ensure proper communication and follow-up between the Front Office and other departments (Housekeeping, Engineering, Concierge, etc.).
· Support the Front Office Manager with training coordination, team communication, and internal updates.
With Hyatt, you will enjoy many great benefits:
· Complimentary stays at Hyatt hotels.
· Free parking.
· Special and additional leaves / paid time-off.
· Medical and life insurance.
· Special employee discounts on hotel services.
Grand Hyatt Amman enjoys a prime location at the heart of Amman, only a 45-minute drive from Queen Alia International Airport. The 312 rooms are equipped with an array of modern amenities and the latest technology. For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.
The Role
The Front Office Coordinator will be responsible for supporting the Front Office operations and administration, ensuring smooth communication between the team and other departments while maintaining Hyatt’s brand standards.
As a Front Office Coordinator, you will report directly to the Front Office Manager.
Key Responsibilities:
· Support the Front Office team in daily operations, ensuring seamless guest experiences at all times.
· Coordinate administrative tasks such as scheduling, reports, and communication between departments.
· Assist in handling guest inquiries, special requests, and VIP arrivals with efficiency and care.
· Maintain accurate records of reservations, room assignments, and guest preferences.
· Ensure proper communication and follow-up between the Front Office and other departments (Housekeeping, Engineering, Concierge, etc.).
· Support the Front Office Manager with training coordination, team communication, and internal updates.
With Hyatt, you will enjoy many great benefits:
· Complimentary stays at Hyatt hotels.
· Free parking.
· Special and additional leaves / paid time-off.
· Medical and life insurance.
· Special employee discounts on hotel services.
1–2 years of experience in Front Office or administrative role, preferably in a 5-star hotel environment
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Good knowledge of Opera or similar hotel management systems is an advantage.
A positive attitude, flexibility, and a commitment to providing outstanding guest service.ice.
1–2 years of experience in Front Office or administrative role, preferably in a 5-star hotel environment
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Good knowledge of Opera or similar hotel management systems is an advantage.
A positive attitude, flexibility, and a commitment to providing outstanding guest service.ice.