**Description:** + To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. + To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors. + To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. + To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. + General responsibilities are to maintain a high standard of grooming and hygiene at all times **Qualifications:** + Ideally with a relevant degree or diploma in Hospitality or Tourism management. + Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. **Primary Location:** IN-MH-Aurangabad **Organization:** Hyatt Place Aurangabad Airport **Job Level:** Full-time **Job:** Front Office **Req ID:** AUR000328 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.