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If you are a passionate host and enjoy stepping onto the stage every day together with a strong, experienced team to deliver outstanding service to guests from all over the world, then this is the place for you. Together, we bring our quality promises to life and create experiences and lasting memories.
Hilton has been one of the most consistently successful companies for over 100 years and is a true pioneer in the hospitality industry.
We want to continue making history!
To achieve this, a high level of professionalism is essential.
Hospitality is one of the most exciting and diverse industries, offering countless opportunities. Share and showcase your passion and expertise, live your individuality within the Hilton family, and grow with us.
Your ResponsibilitiesFrom check-in to check-out – including room changes and billing – everything is in your handsTogether with your team, you actively contribute to achieving departmental goalsYou handle guest complaints with confidence and easeDuring your shift, you support and guide our trainees/apprentices(This position is preferably full-time, though part-time employment is also possible. You will be scheduled for 7.6 hours per day, 4 days per week.)
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What We Expect From YouYou are passionate about your work and enjoy communicating with both guests and colleaguesYou are motivated by new situations and challenges and approach them with enthusiasmYou are a hands-on person who approaches each day proactivelyProfessionalism, flexibility, and empathy are key strengths you bring to the teamYou have a good command of both German and EnglishWhile not required, we appreciate your interest in and support of our social responsibility initiatives from time to time (e.g. volunteering in social institutions, donating goods, or acting as a buddy for new team members)What We Offer YouA strong focus on teamwork and team spiritAccess to Hilton Worldwide University with thousands of free learning opportunitiesRegular internal training programs and professional development opportunitiesCompetitive, industry-standard compensation in accordance with the collective labor agreement, plus an attractive upselling incentive program for all Front Office team membersVacation entitlement in line with the collective labor agreementStaff uniforms provided and professionally launderedWorldwide accommodation opportunities at Hilton hotels with highly attractive Team Member ratesExclusive employee benefits and discounts in areas such as shopping, travel, fashion, leisure, sports, tickets, living, food, technology, and mobile servicesA comprehensive onboarding and welcome programHigh-quality meals at low cost in our in-house Team Restaurant