Rocky View, AB, CA
1 day ago
Front of House Supervisor
Welcome page Returning Candidate? Log back in! Front of House Supervisor Job Locations CA-AB-Rocky View ID 2026-19255 Category Management Position Type Regular Part-Time Overview Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities Why Is BP A Great Place To Work?What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balanceCome for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head officeBuild relationships and give back to your local communityBoston Pizza Scholarship Program *Leadership Training Programs, and access to dynamic mentorship programs and initiativesA respectful culture and work environment where your feedback mattersFantastic reward and recognition programsWhat does a successful Front of House Supervisor look like?

Key Responsibilities:

Shift Leadership: Open/close the restaurant, ensure FOH readiness, run pre-shifts, and secure cash and premisesTeam Management: Supervise staff, assign duties, provide feedback, support training, and handle team issuesGuest Experience: Resolve guest concerns promptly and maintain high service standardsOperations: Oversee POS accuracy, support service flow, and step in during peak times or staffing gapsInventory: Maintain FOH supplies, control waste, and ensure proper stock levelsFinancials: Manage cash handling, tip pool, and ensure accurate reporting of sales and discountsHealth & Safety: Enforce cleanliness and food safety standards as per BPI and Alberta HealthCommunication: Report daily performance, issues, and improvements to management

What We’re Looking For:

Strong leadership and communication skillsAbility to stay organized in a fast-paced environmentFocus on guest service, cleanliness, and team accountability Qualifications 2 years management experience in a franchise or corporate restaurant. Boston Pizza FOH experience strongly preferred. Pro-Serve, First Aid, and Food Safety certifications required. Strong leadership, problem-solving, and communication skills. Flexible to work evenings, weekends, and holidays.  Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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