Front of House Supervisor Job ID 242919 Posted 13-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Nottingham - England - United Kingdom of Great Britain and Northern Ireland **Front of House Coordinator** **Location:** Beeston Are you passionate about delivering exceptional customer service in a professional, corporate environment? We’re looking for a **Front of House Coordinator** to be the welcoming face of our client’s Beeston, Nottingham head office. **What You’ll Be Doing:** + Act as the **first point of contact** for visitors, offering a warm and professional welcome. + **Support client technology** and use the correct **branding language** – full training provided. + Assist with **access cards** , and support event hosts. + Log all **contractors and visitors** into the access system, ensuring all required documentation is complete. + **Manage room bookings** and client requests, ensuring meeting rooms are presentable and ready. + Ensure **equipment is maintained and operated safely** . + Deliver a **proactive, high-quality service** that exceeds customer expectations. + Communicate effectively with clients and stakeholders, maintaining strong working relationships. + Provide **exceptional customer service** at all times. + **Support with workspace activities** , including office moves, declutters, and furniture delivery. + **Assist with pavilion or charity event coordination** , ensuring safe and efficient delivery. + **Support the helpdesk** and cross-training initiatives across the FM team. + **Manage and administer the room booking system** , acting as the subject matter expert. + **Assist the FM Manager** , gaining exposure to broader facilities management responsibilities. **What You’ll Bring:** + Previous experience in a **customer-facing role** within a corporate environment. + Strong **organizational skills** , attention to detail, and the ability to multitask. + **PC literacy** – confident using Microsoft systems. + Understanding of **SLA’s/KPI’s** , contracts, and supplier/contractor management. + Ability to work under pressure and meet deadlines. + Excellent **oral and written communication** skills. **Why Join Us?** You’ll be part of a dynamic team where your contribution truly matters. We’ll provide the training and support you need to thrive in a fast-paced, client-focused environment. You’ll also gain exposure to wider facilities management responsibilities, helping you grow your career. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)