Job Introduction Full time40 hours per weekMonday - Friday between 8 am - 6pm / flexibility required £19 per hourOpportunities for career developmentPlus our Sodexo employee benefits package 

Front of House Supervisor 

Moorgate, EC2R 6DA 

A role that keeps everyone smiling.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!

As a Front of House Supervisor  with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience. Enjoy a role where you’ll love what you do.

What you'll do: 

Supervise and support the reception team, ensuring exceptional front-of-house service and adherence to SOPs and client procedures.Manage reception scheduling, team cover, holiday approvals, and conduct regular team meetings and training sessions.Oversee client journey and meeting/event bookings, ensuring proper systems are used and maximizing space without compromising standards.Liaise professionally with VIPs, stakeholders, and support teams (AV, IT, Facilities, and Catering ) to deliver a seamless client experience.Ensure team compliance with Sodexo and client Health & Safety policies, including safety walks, near-miss reporting, and maintaining hazard-free reception areas.Monitor service standards, drive continuous improvement, and act as a positive ambassador for the company at all times.

What you'll bring: 

A minimum of two years’ customer service experience and previous experience of managing or working with a team. Having good interpersonal and communication skillsKey eye for details and multi-taskingGood standards of IT skills and experience in Microsoft Office applications.  Basic AV, visitor, and room booking system knowledge would be beneficial, but not required.Flexibility in hours as per business demands and requirements Strong organisational abilities and attention to detail

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you. 

Act with purpose and have an impact through your everyday actions.

Thrive in your own way. 

We also offer a range of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater? 

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Apply