A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Responsibilities Why Is BP A Great Place To Work?What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balanceCome for a job, stay for a career – there are exciting opportunities for career growth at Boston PizzaBuild relationships and give back to your local communityBoston Pizza Scholarship Program *Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiativesA respectful culture and work environment where your feedback mattersFantastic reward and recognition programsWhat does a successful Front of House Manager look like?Brings essential management experience, combined with prior restaurant or hospitality experience.Able to cross train in all areas; managers are responsible for all team members and areas while on shift.Leads by example and works "Shoulder to Shoulder" with team members and coaches in the momentDriven by professional development, and is consistently seeking new learning and skill-building momentsAchieves goals through strong organizational skills and effective time managementBuilds relationships by finding common ground and working cohesively with all team membersCommitted to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety to always ensure the perfect guest experience.Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progressMaintains a positive composure and thrives in a fast-paced environment where multi-tasking is essentialStrong work ethic and available to work all shifts (management team rotations include day, evening, late night, weekends, holidays) QualificationsBoston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
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