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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Front Desk Executive

Position Overview

We are seeking an experienced Front Desk Executive to serve as the primary point of contact for our commercial building, delivering exceptional service to tenants, visitors, and guests while managing daily front desk operations with professionalism and efficiency.

Key Responsibilities

Front Desk Management Oversee all front desk operations ensuring smooth daily functioning of the reception area. Maintain a professional, organized, and welcoming environment that reflects the building's standards. Manage visitor logs, access control systems, and security protocols in accordance with building policies.

Guest and Tenant Relations Serve as the first point of contact for all building visitors, providing warm greetings and professional assistance. Build and maintain positive relationships with tenants, addressing inquiries and concerns promptly. Coordinate with building management to resolve tenant requests and ensure high satisfaction levels.

Administrative Duties Handle incoming calls, emails, and correspondence with efficiency and professionalism. Manage meeting room bookings, coordinate building access for contractors and vendors, and maintain accurate records of all front desk activities.

Coordination and Communication Liaise between tenants, building management, security personnel, and facility maintenance teams. Communicate building announcements, emergency procedures, and important notices to relevant stakeholders. Assist in coordinating building events and tenant engagement activities.

Required Qualifications

Experience: Minimum 4 years of proven experience in a front desk executive or receptionist role within a commercial building, corporate office, or hospitality environment.

Skills: Excellent interpersonal and communication abilities with professional telephone etiquette. Strong organizational skills with ability to multitask and prioritize effectively. Proficiency in MS Office Suite and familiarity with visitor management systems.

Personal Attributes: Polished professional appearance and demeanor. Customer-service oriented mindset with problem-solving capabilities. Ability to remain calm under pressure and handle difficult situations diplomatically.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.