Description Robert Half in conjunction with a client is looking for a Front Desk Coordinator to join their team in Greenfield, Massachusetts. In this role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and attentive experience. This is a long-term contract opportunity that offers the chance to work in a dynamic and fast-paced environment. Responsibilities: • Greet and assist visitors, providing a friendly and attentive reception experience. • Answer and efficiently manage a multi-line phone system, directing calls to the appropriate departments. • Handle inbound customer inquiries and provide accurate information in a timely manner. • Maintain accurate records of customer interactions and document relevant information. • Coordinate and manage written business correspondence to ensure clear and effective communication. • Support business development efforts by identifying opportunities for cross-selling and client referrals. • Deliver exceptional customer service to foster strong relationships and client satisfaction. • Assist with concierge services, addressing client and visitor needs promptly and effectively. • Collaborate with team members to ensure smooth operations and resolve customer issues efficiently. Requirements • Proven experience in receptionist duties or front desk coordination. • Strong proficiency in managing multi-line phone systems. • Excellent customer service skills with a focus on building strong client relationships. • Ability to handle inbound calls and inquiries professionally and efficiently. • Strong written and verbal communication skills. • Detail-oriented with the ability to manage accurate record-keeping. • Familiarity with concierge services is a plus. • Ability to thrive in a dynamic and fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .