Description A well-established property management firm in New Britain, CT is seeking a highly organized and customer-focused Front Desk Coordinator to provide exceptional administrative support and serve as the first point of contact for tenants, vendors, and visitors. As the “face” of the property management office, you will ensure smooth and efficient front desk operations while delivering friendly and professional service that represents the company’s commitment to excellence. This is a biweekly alternating schedule, 1 week is Monday-Friday, the other is Tuesday-Saturday. Key Responsibilities: Front Desk Operations: + Greet tenants, vendors, and visitors upon arrival, ensuring a welcoming atmosphere. + Answer and direct incoming phone calls, emails, and inquiries, promptly addressing concerns or routing them to the appropriate team members. + Maintain a clean and organized front office area to ensure a positive first impression. Tenant Support: + Respond to tenant inquiries regarding lease agreements, rent payments, maintenance requests, or general information with high professionalism and empathy. + Log and monitor tenant service requests, coordinate with property management staff and maintenance teams for timely resolution, and follow up to ensure satisfaction. + Assist tenants with paperwork and other administrative needs related to move-ins, move-outs, and lease renewals. Administrative Duties: + Manage incoming and outgoing correspondence, including distributing mail and drafting tenant notices, memos, or newsletters. + Maintain accurate and up-to-date tenant records, lease agreements, and property documentation in internal systems. + Track and organize appointments, property inspections, and maintenance schedules using calendar tools. Communication and Coordination: + Serve as a liaison between property managers, tenants, vendors, and contractors to facilitate seamless communication. + Coordinate scheduling of onsite contractor visits for repairs, renovations, or inspections. + Help prepare reports and documentation for property managers, including updates on tenant occupancy, payments, or maintenance activities. Required Skills and Qualifications: + Proven experience in a customer-facing and administrative role, preferably within the property management industry. + Exceptional communication and interpersonal skills, with an emphasis on customer service. + Strong organizational skills and the ability to multitask in a fast-paced environment. + Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with property management software (e.g., Yardi, AppFolio, or similar systems). + High attention to detail and the ability to maintain accurate records. Requirements • A minimum of 3 years of experience in property leasing or a related field. • Strong administrative skills, including proficiency in Microsoft Excel, Word, and Outlook. • Exceptional customer service and interpersonal skills. • Ability to manage multiple tasks efficiently and maintain organized records. • Experience handling multi-line phone systems in a detail-oriented environment. • A Bachelor’s degree is preferred but not required. • Self-motivated and able to work independently with minimal supervision. • Availability to work a flexible schedule, including alternating Saturdays. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .