Description:

You are the initial welcome party for all our lodging guests, providing one of the first impressions of Panorama for all our guests. A friendly, efficient, and outgoing personality is critical for this position.

 

Essential Functions:

Register guests, maintain accurate guest bills, and create reservations as needed. Assist with guest questions and problems. Answer hotel switchboard in a professional and friendly manner Maintain key security and coordination of dispersed keys. Promote resort principles and guest service philosophies. Sell accommodations, services, and resort amenities. Reconcile cash, receipts, and $500 float. Follow all emergency procedures. Maintain a clean and healthy work environment and lobby area. Other duties as required.

 

Experience/Requirements:

Previous Front Desk experience an asset. Post high school education preferred. Experience with SMS Lodging systems preferred. Able to maintain composure when dealing with irate guests/employees. Fluent in English. Knowledge of resort, area, and services. Must be able to lift 50 lbs. Must be able to work evenings and weekends.