Job Description A client of Insight Global is hiring a Front Desk Administrator (FDA) to sit onsite in one of their offices in the Philadelphia area. Responsibilities Greet patients visiting the office upon arrival, as well as say goodbye at their departure Be approachable and available to answer any questions and assist with completing the required forms Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts Check-In returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form Check-Out patients on the EMR, including collecting necessary Copays, outstanding balances, and any cost of products sold in office, as well as obtaining any signatures required for products or services provided in the office, and scheduling follow-up appointments Confirm patient appointments by phone, ensuring accuracy of all details including the Physician, timing and, if necessary, rescheduling accordingly Answer and direct phone calls in a timely manner with a positive attitude, being sure to handle all queries with compassion and professionalism Answer emails and voicemail messages as required, promptly and courteously Scan and process additional paperwork into the patient EMR, as necessary Comply strictly with OSHA (Occupational Safety and Health Administration) safety standards and HIPAA (Health Insurance Portability and Accountability) medical care regulations to guarantee the safety of our patients and security of their personal information Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly Compensation: $19-23/hr. Exact compensation may vary based on several factors, including skills, experience, and education. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements HS Diploma/GED equivalent required 2+ years' experience in medical reception Ability to multi-task and work in a dynamic environment. Excellent time management and the ability to prioritize direct patient care Calm, professional demeanor Friendly, courteous, and service minded Efficient, thorough, and detail-oriented Team player with a focus on always improving the patient experience Salary is commensurate with experience.