**Job Summary:** We are seeking an experienced **[3+ years]** and to join our Production/Application support team. The ideal candidate will bring a blend of good technical skills [ **Unix, SQL, ITIL, Autosys, Big Data** ]. The ideal candidate will bring a blend of strong technical skills [ **Unix, SQL, Big Data technologies** ] and good domain expertise in financial services [e.g: Securities, **secured financing** , rates, **Liquidity reporting** , **Derivatives** , **front office/back-office system** , trading lifecycle] **Key Responsibilities:** + Provide **L2 production support** for mission critical liquidity reporting and financial applications, ensuring high availability and performance. + **Monitor and resolve incidents** related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting. + Proactively manage alerts, logs and jobs using **Autosys, Unix tools, and monitoring platforms** [ **ITRS/AWP** ]. + **Execute advance SQL queries** and scripts for data analysis, validation, and issue resolution. + Support multiple applications build on **stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop** ] and troubleshoot data pipeline issues. + Maintain and improve knowledge bases, SOPs, and runbooks for production support. + Participate in change management and release activities, including deployment validations. + Lead **root cause analysis [ RCA]** , conduct post incident reviews, and drive permanent resolutions. + Collaborate with **infrastructure teams on capacity, performance, and system resilience** initiatives. + Contribute to continuous **service improvement, stability management and automation initiatives** . **Required Skills & Qualification:** + Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field. + 3+ Years of experience in application or production support with 2+ years at a Advance level. + Strong hands-on experience with. + Unix/Linus [ scripting, file manipulation, job control] + SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ] + Big Data technologies [ Hadoop, Hive, Spark ] + Job Schedulers like Autosys. + Log analysis tools. + Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ] + Knowledge of front office/back office and reporting workflows and operations. + Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment. + Effective communication and stakeholder management skills across business and technical teams. + Experience with ITIL processes, including incident, problem and change management. ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Applications Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.