For a senior associate Role. Responsible for Research of queries relating to FRM Domain Interact with Authorized Contacts(Inter Teams) in a friendly and courteous manner Maintain professionalism and etiquette driven Should be a quick learner and Follow-up on queries and provide timely resolution Maintain quality and productivity benchmarks Avoid unplanned absenteeism Fulfill requests by completing transactions and forwarding requests Ownership & Accountability on open cases that you are working with clients Provide timely and accurate resolution to avoid rework Maintain Quality and Productivity benchmarks Adhere to schedules Login beyond scheduled hours to support business during peak volume days/months Be Flexible for Adhoc trainings on regulatory and operational changes as needed ##LI-DNI

Excellent written communication skills. Strong attention to detail and accuracy. Ability to manage multiple tasks simultaneously. Proficiency with data entry and computer systems. Familiarity with financial concepts and products (depending on the specific role). Problem-solving skills and patience. Customer-centric approach. FTR Demonstrates behavior that promotes the values of the organization

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.