Cleveland, OH, 44101, USA
1 day ago
Fraud Risk Analyst or Fraud Risk Analyst Senior
**Company** Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history. For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future. Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed **To be considered for this role, candidates must be a U.S. citizen.** **The position will be primarily on-site with residency commutable to one of our reserve bank offices required. If selected for this position you will be employed by FRB Cleveland and will be subject to FRB Cleveland people policies and work posture practices.** **SHIFT: Monday – Friday 12-9PM EST or 1-10PM EST (if located outside of EST you will be required to work set EST hours to fulfill position needs)** **Organizational Expectations** **:** As a Fraud Risk Analyst or Fraud Risk Analyst Senior, you will be responsible for proactively monitoring transactions and customer account data for suspicious activity and possible fraud, analyzing trends, identifying business areas requiring increased controls to protect from incidents of fraud, providing recommendations for fraud prevention, and implementing fraud strategies. **General Responsibilities:** + Proactively monitor payment transactions and customer accounts for suspicious activity. + Analyze transaction and customer data to identify emerging fraud trends, identify potential areas of risks and threats, and communicate emerging fraud risk trends. + Develop and lead the implementation of fraud risk detection criteria and associated controls. + Support the development and execution of fraud strategies to mitigate emerging risks. + Follow Standard Operating Procedures related to fraud detection, prevention, and reporting. + Collaborate with various stakeholders and cross-functional teams to promptly resolve fraud-related risks and inquiries. + Perform other duties as assigned or requested. + Adhere to the Bank's attendance policies through regular and prompt attendance. + Position requires following vaguely defined procedures. Decisions are made with complex reasoning and may affect the department and the entire Bank. **Education and Experience:** + **Fraud Risk Analyst** **: Bachelor's degree and 3+ years of related work experience** + **Fraud Risk Analyst Senior** **: Bachelor's degree and 5+ years of related work experience** + Certified Fraud Examiner (CFE) preferred **Knowledge and Skills:** + Experience with fraud detection platforms + Proficiency with structured query language (SQL) and/or data analytics + Ability to thoroughly and independently research suspicious activities, analyze findings and report in alignment with regulations and procedures + Strong interpersonal and communication skills + Demonstrated problem solving, conflict resolution, and change management skills + Ability to lead and implement ideas effectively in a collaborative and cross-functional working environment + Experience with managing fraud risk associated with payment mechanisms including credit cards, ACH, and digital wallet + Proven ability to consistently meet routine operational goals with strong time management skills, attention to detail, and ability to prioritize tasks effectively + Proficiency in Microsoft Excel, PowerPoint, and Word **Physical Demands and General Working Conditions** This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. **Bank’s Ethics Rules and Drug Testing** : As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting. In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.   ​ _Always verify and apply to jobs on_ Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS?hiringCompany=7186c32a743f011afe26afcaaf01190c) _or through verified Federal Reserve Bank social media channels_ **_Reasonable Accommodation Statement -_** _The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to_ _clev.4d.benefits.specialist@clev.frb.org_ _._ **Full Time / Part Time** Full time **Regular / Temporary** Regular **Job Exempt (Yes / No)** Yes **Job Category** Internal Oversight & Governance Family Group **Work Shift** Second (United States of America) _The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences._ Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels. Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday\_Privacy\_Notice.pdf)
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