Drive innovation and make a significant impact on clients and the firm while enhancing your leadership skills within a dynamic, client-focused team.
Join a forward-thinking organization that values expertise, fosters continuous improvement, and offers ample opportunities for career growth and mobility.

Job Summary

As a Fraud Associate at JPMorgan Chase, you will be responsible for protecting the firm and its clients by proactively monitoring, analyzing, and investigating suspicious banking transactions. You will leverage advanced fraud detection systems and collaborate with cross-functional teams to identify, escalate, and mitigate potential fraud risks, ensuring compliance with JPMorgan Chase’s policies and regulatory requirements.

Job responsibilities

Review daily transaction activity across accounts, digital channels using bank-approved fraud monitoring systems. Identify and assess unusual patterns, behaviors, or anomalies that may indicate fraudulent activity or financial crime. Conduct thorough investigations of alerts generated by transaction monitoring systems, documenting findings and actions in accordance with bank policies. Work closely with Fraud Investigations, Compliance, and Risk teams to escalate and resolve confirmed fraud cases, ensuring appropriate actions are taken. Prepare clear and concise reports on investigation outcomes, trends, and recommendations for process improvements. Contribute to the enhancement of fraud detection rules, monitoring processes, and team knowledge by sharing insights and best practices. Support efforts to protect customers from fraud by identifying risks and recommending preventive measures. Thrive in a fast-paced environment by efficiently managing multiple tasks and prioritizing workload.

Required qualifications, capabilities, and skills

Bachelor’s degree in Finance, Business, Economics, or a related field. 3+ years experience in banking, fraud detection, transaction monitoring, or financial crime investigation. Strong analytical, investigative, and problem-solving skills. Strong verbal and written communication skills, with effective influencing and persuasion abilities. Excellent organizational, prioritization, and time management skills to meet deadlines in a fast-paced environment. Proficiency in data analysis, including building presentations and conducting Excel queries, with experience in presenting to internal and external audiences. Willingness to travel for client engagements and collaborate with internal partners.