This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Want to use your analytical expertise to protect Spectrum and its customers from fraud? As a Fraud Analyst, you’ll conduct thorough investigations and develop strategies that address emerging threats. Your research and documentation skills will turn complex situations into actionable improvements, making a direct impact on our fraud prevention initiatives.

How You’ll Make an Impact

Investigate internal and external fraud threats impacting Spectrum and its customersCollaborate with the data science team to extract and manipulate data for recurring and ad hoc reportsDevelop and apply methodologies to solve business challenges using quantitative assessmentAnalyze data to uncover meaningful insights, identifying patterns and potential fraud or abusePartner with internal stakeholders and external partners to enhance collaboration and raise awareness of investigative findingsCommunicate with legal teams, law enforcement, customers and business partners as neededClearly communicate analysis and complex concepts to non-subject matter experts and create presentations that make data easy to understand for stakeholdersProvide courtroom testimony regarding investigative findings and analysisCollaborate with a variety of external sources to identify current and emerging patterns and schemes related to fraud or prior debt

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor’s degree preferred or equivalent combination of education and experience

Experience

2+ years reporting and analytical experience4+ years fraud protection or general data analysis experience or knowledgeExperience making complex business decision

Skills

Experienced in fraud, risk or business analysis, identifying trends and applying analytical and statistical methods to solve problemsAbility to implement processes to ensure quality, adequacy, accuracy and legitimacy of dataCapability to handle investigations with increasing complexityAbility to make prompt decisions to identify complex fraud within guidelinesRelationship building skills with internal and external resourcesAble to work independently and collaboratively under strict time constraintsSkilled in PowerPoint, Excel and data visualizationAbility to monitor and coach in various fraud scenariosUp-to-date knowledge of program policies and procedures as referenced in the employee handbookFamiliarity with MicroStrategy reporting toolEffective written and verbal communicationAbility to perform effectively in a fast-paced environmentProactive and results-driven mindsetClear oral and written communication skillsStrong planning, prioritization and organizational abilitiesResearch and data analysis expertiseAdaptable and resilient behavior aligned with Spectrum valuesProficient in Microsoft Office suite

Preferred Qualifications

Experience

Cable industry knowledge

Skills

Understanding of billing systems, payment platforms and biller dataSQL experienceExperience conducting investigation-driven interviews
CCO301 2026-76536 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13535 Business Unit: Customer Operations Zip Code: 66211

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.