_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ . _By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ . **About Us** **At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better** **together. At Ruby, we keep breaking new ground.** Hey Sunshine, You're a pro when it comes to **planning and behind-the-scenes magic** ? You believe that your work should be a place with **personality and soul** , where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the **heartbeat of our Rubyverse** . We are a fast-growing hospitality group with existing hotels and workspaces in some of **Europe's most exciting locations** and many more projects under construction. We **break new ground** with our **Lean Luxury** **philosophy** , creating a contemporary and affordable form of luxury. Our stylish Corporate Office (https://www.youtube.com/watch?v=yCVyUoUczW4) in Munich bundles all construction, design, administrative and marketing functions as well as many front office activities outsourced from the hotel. The central reservations department is responsible for processing booking enquiries and incoming payments for room reservations for all our hotel locations. **Join us and make it your own story** **Your day to day** **Trust us, you won't get bored, as you:** + **carry out daily arrival and departure checks** + **advise our international guests by email and phone and guarantee a meaningful guest experience** + **are responsible for the maintenance of our PMS and other hotel specific systems as well as all our guest and customer data** + **check existing reservations as well as incoming payments** + **compile monthly overnight stay statistics and ensure smooth handling of commissions** **What we need from you** **We've been waiting for you, since you have/are:** + **professional training or completed studies in the field of hotel management** + **already gained initial experience in a comparable position at the front office or in group reservations** + **a warm and welcoming personality with excellent communication skills** + **a proactive mindset and you love taking the initiative to get things done** + **think analytically, act methodically, and demonstrate a strong sense of responsibility and quality awareness** + **well-versed in the MS Office universe and have worked with several reservation systems** + **fluent in both German and English, both spoken and written** **What we offer** **What's in for you? That's how we groove:** **Ruby, Ruby, Ruby (https://open.spotify.com/intl-de/track/0VhhaYztcRWc7PEjJCjr1g)** + **your style, your smile, your ideas - bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?** + **better together - at work, during team events or just because it's Monday 😉** **'Cause I'm having a good time (https://open.spotify.com/intl-de/track/3lrNq7iGL5r3KS93YiKAbC)** + **less work, same money - for us, full-time means 35 hours and every hour counts** + **from city lights to island vibes - our relocation service ensures your smooth landing in Malta** + **LEGEN...wait for it...DARY staff rates - for you and your travel buddy** **Money, Money, Money (https://open.spotify.com/intl-de/track/7tqhbajSfrz2F7E1Z75ASX)** + **sharing is caring - thanks to our opening bonus, your account will grow when Ruby grows** + **no matter how you get to work - a mobility allowance comes on top** + **take it to the next level - secure yourself some extra cash through talent scouting and semi-annual special payments** **Ain't no mountain high enough (https://open.spotify.com/intl-de/track/7tqhbajSfrz2F7E1Z75ASX)** + **level up your game - with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does** + **innovation is part of our DNA - Lean Luxury, paperless, cashless, ... you name it** **Where have you been so long?** **Whether you're a** **social butterfly** **with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and** **behind-the-scenes magic** **- there's a place for you at Ruby. We're always looking for** **friendly faces and passionate team players** **.** **Not perfect CVs, but** **great personalities** **, who'll help us create hotels and workspaces with** **character and soul** **. So, whatever makes you tick, join us and start your Ruby story.** **Diversity, Equity & Inclusion** **We believe that...** **...you can love whoever you want to** **...you should decide for yourself whether and with which pronouns you would like to be addressed** **...you can be proud of your heritage and culture** **...you don't have to justify your religion or world view** **...you are good, just as you are and make our team and Ruby's diversity unique** **We can't deal with: isms** **Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.** **Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.** At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.