_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ . _By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ . **About Us** Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels. As the **Assistant Recreation & Beach Manager** , you will be delivering exceptional experiences across beachside and recreational facilities. Your role will involve operational oversight, team leadership, guest engagement, and ensuring seamless, high-quality service in line with brand standards. **Your day to day** **Key Responsibilities** **1. Operations Management & Guest Services** · Supervise the daily operations of beach and pool areas, ensuring cleanliness, safety, and aesthetic presentation. · Oversee setup — for example, cabanas, loungers, service stations, and recreational equipment — to meet luxury and hygiene standards. · Professionally welcome guests, especially VIPs, and respond rapidly and courteously to guest inquiries or concerns. **2. Recreation & Activity Coordination** · Assist in planning, promoting, and managing water sports, beach games (e.g., beach volleyball, sand building), children’s programs, and group events such as bonfires or sand painting. · Collaborate with marketing and F&B to implement promotions, themed activations, or seasonal campaigns for recreational venues. **3. Team Leadership & Training** · Conduct daily briefings with your team to communicate service standards, guest expectations, and operational updates. · Support recruitment, coaching, and training of recreation and beach staff; act as a role model and departmental trainer. **4. Financial & Administrative Duties** · Assist with daily reports—such as guest logs, staff rosters, inventory, and sales figures—and contribute to monthly or seasonal planning. · Assist in cost control by monitoring inventory, managing par stocks, minimizing waste, and optimizing staffing schedules. **5. Safety, Hygiene & Standards** · Uphold health, safety, and hygiene standards according to SOPs and local regulations. Ensure consistent quality of service delivery. · Prepare for emergencies—be ready to assist injured guests until medical help arrives, and report incidents as needed. **6. Guest Experience Enhancement** · Identify and implement creative enhancements to elevate the guest journey and drive engagement. · Actively engage with guests to anticipate their needs and provide personalized service. **7. Acting Managerial Role** · Step into the Manager’s role as needed, ensuring continuity of operations and maintaining service excellence in the manager’s absence. **What we need from you** · Step into the Manager’s role as needed, ensuring continuity of operations and maintaining service excellence in the manager’s absence. · 1+ year in recreation, health club, or beach operations; luxury resort or hotel experience preferred; managerial or supervisory exposure advantageous · CPR and First Aid certifications; recreation or fitness-related licenses may be required. · Excellent communication, leadership, problem-solving, and guest service skills; well-groomed and professional demeanor. · Detail-oriented, proactive, flexible, creative, resilient under pressure, team-driven · Fluent in English; additional languages are a plus in a multicultural setting. **What we offer** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.