_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ . _By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ . **About Us** Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels **Your day to day** **ROLE & RESPONSIBILITIES:** · Installation: - Install and commission new air conditioning and refrigeration units within the hotel. - Connect systems to water and power supply lines, air ducts, and other necessary components. · Maintenance: - Perform regular preventive maintenance on all AC and refrigeration units, including cleaning, lubricating, and tuning. - Inspect systems and components to identify potential issues and prevent breakdowns. · Repair: - Diagnose and repair malfunctions in air conditioning and refrigeration systems efficiently and effectively. - Replace defective parts and components as needed. - Test repaired systems for proper functionality and performance. · System Upgrades: - Recommend and implement system upgrades to enhance energy efficiency and performance. - Install and configure advanced control systems, such as smart thermostats. · Compliance: - Ensure all maintenance and repair work complies with local building codes and safety regulations. - Handle refrigerants in accordance with environmental laws and hotel policies. · Customer Service: - Interact with guests and staff to address and resolve any issues related to air conditioning and refrigeration. - Provide clear explanations and updates on repair and maintenance activities. · Documentation: - Maintain accurate records of all maintenance and repair work, including parts used and time spent. - Complete necessary documentation for billing and regulatory compliance PERSON SPECIFICATIONS: - Ability to lift and carry heavy equipment and components. - Comfortable working in confined spaces and at heights. - Ability to work in varying temperatures and weather conditions. **What we need from you** Educational Qualifications: High School Diploma or equivalent; Vocational training or certification in HVAC or refrigeration technology. · Attention to Detail · Problem-Solving · Communication · Teamwork · Customer Service Orientation · Adaptability · Reliability · Safety Awareness · Initiative · Ethical Conduct Years of Experience: Max – 5 / Min - 2 Industries Acceptable From: hospitality industry Role Specific Qualifications & Training: EPA certification for handling refrigerants (if applicable). Other relevant certifications (e.g., NATE, HVAC Excellence) are a plus. Languages Required: English Computer and Software Proficiency: Familiarity with HVAC and refrigeration diagnostic tools and software; Ability to use specialized software for system calibration, configuration, and troubleshooting. Driving License: NA Travel Availability / Time Flexibility: World Islands – Dubai / Very Essential Work Relationships: Internal: Subordinates & Managers External: Guests **What we offer** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.