General Purpose:

Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.

Essential Duties:

Transport prepared food items from the kitchen to the promenade service location quickly and safely

Ensure food is delivered promptly to maintain proper temperature, quality, and presentation

Verify orders for accuracy before leaving the kitchen and communicate any discrepancies immediately

Coordinate with kitchen staff and promenade bartenders/barbacks to ensure smooth service flow

Maintain cleanliness and organization of food transport equipment (trays, carts, carriers, etc.)

Follow all food safety, sanitation, and hygiene standards during transport and service

Assist with restocking supplies and service items at the promenade or kitchen as needed

Monitor timing and volume of orders to prioritize deliveries during peak periods

Communicate delays, shortages, or issues to supervisors in a timely manner

Support general kitchen or service operations during slower periods as assigned

Adhere to all company policies, safety procedures, and operational guidelines

Minimum Requirements:

High school education; or up to one month related experience or training; or equivalent combination of education and experience.

Preferred Requirements:

Previous experience as a Food Runner or similar entry-level role in a restaurant.

Physical Demands:

Frequently stands, walks, talks and hears. Frequently uses hands. Regularly reaches with arms and hands. Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds. Frequently works in hot, wet or humid conditions; may come into contact with fumes or airborne particles; toxic or caustic chemicals. The noise level is moderate.


Job Knowledge, Skill, and Ability Preferences:

Strong ability to multitask

Strong communication skills

Attention to cleanliness and safety

Patience and customer-oriented approach

Excellent people skills with a friendly attitude

Responsible and trustworthy

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.