Food Operations Manager
MD Anderson
The Food Service Manager in the department of Dining Services at MD Anderson Cancer Center provides professional and supervisory direction of quick service retail operations in Texas Medical Center location.
The primary shift for this role will be 9:30am-5pm Monday-Friday, with no weekends or holidays required. Hour of operation are 9:30am-7:30pm, and the food service manager will be required to move to different shifts as operations.
The ideal candidate will have experience in quick service, fast food, or multi-unit restaurant management.
MD Anderson offers our employees:
- Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
- Group Dental, Vision, Life, AD&D and Disability coverage
- Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
- Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
- Tuition Assistance Program after six months of service
- Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
- Employer paid life, AD&D and an illness-related reduced salary pay program
- Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
Dining Services offers eight unique dining venues spread across the Texas Medical Center, an exceptional on-sight catering department, and two coffee bars located in The Woodlands and West Houston. We strive to make meaningful experiences with each and every guest that visits one of our locations or attends one of our catered events.
Our menus incorporate customizable flavors that highlight our healthy options and showcase our culinary talent in every meal. From homestyle classics to pizza, soups, pop-up specials, grilled favorites, and our recently expanded gluten free/friendly options, we have something for everyone. We feature a bountiful variety of quality healthful snacks and bottled beverages in all of our cafés, coffee shops and convenience stores.
The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research, and prevention. Our mission also includes education for undergraduate and graduate students, trainees, professionals, employees, and the public.
JOB SPECIFIC COMPETENCIES:
Supervisory:
Participates in the development of department short- and long-range goals and objectives. Maintains accountability for satisfaction survey results. Participates in preparation of the annual budget. Assists with the formulation and maintenance of policies and procedures for efficient sectional operation. Ensures the efficient utilization of personnel through preparation of job descriptions and fluctuating job schedules, interviewing, employee selection, training, assigning, and evaluating. Participates in weekend/holiday manager-on-duty rotation schedule.
Financial:
Monitors cash handling practices to assure accuracy and compliance. Initiates unscheduled cashier audits on a regular basis. Responsible for the monthly financial results of the operation, to include food cost, labor cost and M&O costs, as a percent of the sections generated revenues. Preparation of monthly sales and cost forecasts to assure timely adjustments of labor and food quantities. Monitors timecards midweek to eliminate/minimize overtime by schedule adjustments. Generate variance report at end of month on all sales, costs, and expenses to explain shortfalls and/or overages. Establish and manage waste control procedures to assure efficient use of food and supplies. Accurately cost out any menu items that are suspected of having a rising food cost due to market or seasonal price adjustments. Calculate overall food cost percentage of operation by quarterly compilation of menu mix analysis. Audit portion control procedures through randomly selecting products and testing for adherence to specifications. Maintain merchandising standards at all locations, this includes props, floral, food, food containers, etc.
Customer Service/Inventory Management/Safety & Sanitation:
Conducts surveys to improve efficiency and service and implements changes indicated by these studies. Monitors customer service levels and takes actions necessary to progressively improve. Coordinates menu planning with the appropriate production unit to ensure the quality and quantity of food items to be served. Supervises inventories of sectional supplies and equipment, as well as the operation and maintenance of the equipment. Administers and monitors strict & thorough training program for all employees upon hiring. Ensures strict adherence to excellent sanitation practices in their section.
EDUCATION:
Required: Bachelor's Degree Hotel or Restaurant Management, Institutional Management, Foods and Nutrition or related field.
WORK EXPERIENCE:
Required: At least four years of supervisory experience in administrative food service. May substitute required education degree with additional years of equivalent experience on a one-to-one basis. Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.
Preferred: Required experience in a quick service, fast food, or multi-unit restaurant management is preferred.
LICENSES AND CERTIFICATIONS:
Required: SERVM - ServSafe Food Prot Mgr within 30 days of hire
OTHER REQUIREMENTS:
Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
Requisition ID: 176661 Employment Status: Full-Time Employee Status: Regular Work Week: Days Minimum Salary: US Dollar (USD) 68,500 Midpoint Salary: US Dollar (USD) 85,500 Maximum Salary : US Dollar (USD) 102,500 FLSA: exempt and not eligible for overtime pay Fund Type: Hard Work Location: Onsite Pivotal Position: Yes Referral Bonus Available?: No Relocation Assistance Available?: No
#LI-Onsite Apply
The primary shift for this role will be 9:30am-5pm Monday-Friday, with no weekends or holidays required. Hour of operation are 9:30am-7:30pm, and the food service manager will be required to move to different shifts as operations.
The ideal candidate will have experience in quick service, fast food, or multi-unit restaurant management.
MD Anderson offers our employees:
- Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
- Group Dental, Vision, Life, AD&D and Disability coverage
- Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
- Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
- Tuition Assistance Program after six months of service
- Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
- Employer paid life, AD&D and an illness-related reduced salary pay program
- Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
Dining Services offers eight unique dining venues spread across the Texas Medical Center, an exceptional on-sight catering department, and two coffee bars located in The Woodlands and West Houston. We strive to make meaningful experiences with each and every guest that visits one of our locations or attends one of our catered events.
Our menus incorporate customizable flavors that highlight our healthy options and showcase our culinary talent in every meal. From homestyle classics to pizza, soups, pop-up specials, grilled favorites, and our recently expanded gluten free/friendly options, we have something for everyone. We feature a bountiful variety of quality healthful snacks and bottled beverages in all of our cafés, coffee shops and convenience stores.
The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research, and prevention. Our mission also includes education for undergraduate and graduate students, trainees, professionals, employees, and the public.
JOB SPECIFIC COMPETENCIES:
Supervisory:
Participates in the development of department short- and long-range goals and objectives. Maintains accountability for satisfaction survey results. Participates in preparation of the annual budget. Assists with the formulation and maintenance of policies and procedures for efficient sectional operation. Ensures the efficient utilization of personnel through preparation of job descriptions and fluctuating job schedules, interviewing, employee selection, training, assigning, and evaluating. Participates in weekend/holiday manager-on-duty rotation schedule.
Financial:
Monitors cash handling practices to assure accuracy and compliance. Initiates unscheduled cashier audits on a regular basis. Responsible for the monthly financial results of the operation, to include food cost, labor cost and M&O costs, as a percent of the sections generated revenues. Preparation of monthly sales and cost forecasts to assure timely adjustments of labor and food quantities. Monitors timecards midweek to eliminate/minimize overtime by schedule adjustments. Generate variance report at end of month on all sales, costs, and expenses to explain shortfalls and/or overages. Establish and manage waste control procedures to assure efficient use of food and supplies. Accurately cost out any menu items that are suspected of having a rising food cost due to market or seasonal price adjustments. Calculate overall food cost percentage of operation by quarterly compilation of menu mix analysis. Audit portion control procedures through randomly selecting products and testing for adherence to specifications. Maintain merchandising standards at all locations, this includes props, floral, food, food containers, etc.
Customer Service/Inventory Management/Safety & Sanitation:
Conducts surveys to improve efficiency and service and implements changes indicated by these studies. Monitors customer service levels and takes actions necessary to progressively improve. Coordinates menu planning with the appropriate production unit to ensure the quality and quantity of food items to be served. Supervises inventories of sectional supplies and equipment, as well as the operation and maintenance of the equipment. Administers and monitors strict & thorough training program for all employees upon hiring. Ensures strict adherence to excellent sanitation practices in their section.
EDUCATION:
Required: Bachelor's Degree Hotel or Restaurant Management, Institutional Management, Foods and Nutrition or related field.
WORK EXPERIENCE:
Required: At least four years of supervisory experience in administrative food service. May substitute required education degree with additional years of equivalent experience on a one-to-one basis. Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.
Preferred: Required experience in a quick service, fast food, or multi-unit restaurant management is preferred.
LICENSES AND CERTIFICATIONS:
Required: SERVM - ServSafe Food Prot Mgr within 30 days of hire
OTHER REQUIREMENTS:
Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
Requisition ID: 176661 Employment Status: Full-Time Employee Status: Regular Work Week: Days Minimum Salary: US Dollar (USD) 68,500 Midpoint Salary: US Dollar (USD) 85,500 Maximum Salary : US Dollar (USD) 102,500 FLSA: exempt and not eligible for overtime pay Fund Type: Hard Work Location: Onsite Pivotal Position: Yes Referral Bonus Available?: No Relocation Assistance Available?: No
#LI-Onsite Apply
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