Lead with Purpose. Serve with Impact.
Join Sodexo at St. Barnabas Hospital and help elevate patient dining, safety, and team performance in the heart of the Bronx.
Sodexo is seeking a Food Operations Manager 2 to support our food service operations at St. Barnabas Hospital in the Bronx, NY. This leadership role reports directly to the General Manager and oversees a team of approximately 70 unionized employees across kitchen, retail, and patient dining services.
Why Sodexo?
At Sodexo, we believe in improving the quality of life for those we serve. Join a team that values innovation, collaboration, and professional growth — all while making a meaningful impact in the healthcare community.
What You'll Do
Key Responsibilities:
Staff Oversight & Scheduling:
Create and manage schedules for all hourly employees
Ensure compliance with bargaining unit contract agreements
Manage time and attendance; address disciplinary matters as needed
Provide coverage for managers during absences, including holidays and weekends
Safety & Sanitation Leadership:
Conduct 3 test trays weekly and 2 SAULS safety walks with documentation
Lead the department’s safety program, including training, monthly meetings, and 100% documentation
Oversee kitchen sanitation program and communicate updates to the Director
Training & Development:
Manage and document training programs for all staff
Develop and coach team members, including Retail Manager and Lead Workers
Drive initiatives to improve staff efficiency and productivity
Compliance & Standards:
Monitor and ensure compliance with Sodexo and SBH standards across all areas: retail, kitchen, catering, and patient services
Assist with patient rounding in the manager’s absence
Support monthly PI operations projects and financial reporting
Operational Excellence:
Collaborate with the Director to improve processes, procedures, and service standards
Participate in department-wide projects and uphold Sodexo and SBH code of conduct policies
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring Proven experience in healthcare food service or high-volume operationsStrong leadership and team development skills
Familiarity with union environments and contract compliance
Commitment to safety, sanitation, and service excellence
Ability to work flexible hours, including weekends and holidays as needed
Excellent communication and organizational skills
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.