Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Sunshine Coast Oasis Resort are looking for an enthusiastic and service-driven Food & Beverage Team Leader to join our team on a full-time basis.

This is a dual role, where you will be working across both our restaurant and our conference space. This position is to support the smooth operation of our food and beverage outlets while leading a small team to deliver exceptional guest experiences. The successful candidate will oversee daily service, mentor team members, and ensure all service standards are met across breakfast, lunch, and dinner shifts.

Key Responsibilities Include:

Lead and support the F&B team to ensure professional, efficient, & high-quality service.Lead and support the conference & events team to ensure smooth operation and flow of events.Assist with taking guest orders accurately and ensuring guest preferences are accommodated.Demonstrate menu knowledge and confidently recommend food and beverage options to guests.Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.Deliver exceptional customer service and resolve guest concerns promptly.Coach and mentor team members, providing guidance, support, and training as required.Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.Ensure compliance with RSA, hygiene, and workplace health and safety standards.Support management with reporting, stock management, and service improvement initiatives.

Shift Details (subject to change):

Breakfast, lunch, and dinner shiftsRotating roster with the flexibility to work weekends to support the functions and eventsSplit shifts may be required on some days

Hourly Rates (excluding superannuation):

Monday - Friday: $28.12 per hour
Saturday: $35.15 per hour
Sunday: $42.18 per hour

Qualifications

Successful candidates will have:

Demonstrated experience leading, coaching, or mentoring a team in a hospitality environment.Previous experience as a Food & Beverage Attendant, Waiter/Waitress or Bartender.Current RSA (Responsible Service of Alcohol) certification.Warm, approachable demeanour with a positive attitude.Proven ability to deliver high-quality guest service consistently.Professional presentation and strong communication skills.Reliability and flexibility to work across a rotating roster, including weekends and public holidays.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.