**Description:** **Key Responsibilities** + Lead and oversee all Food & Beverage operations to deliver exceptional guest experiences and achieve business goals. + Ensure smooth day-to-day operations, quality standards, and compliance with Hyatt brand requirements. + Manage departmental budgets, costs, productivity, and revenue opportunities to maximize profitability. + Monitor guest feedback, resolve concerns promptly, and maintain high levels of customer satisfaction. + Support the planning and execution of sales, marketing, and promotional activities. + Recruit, coach, develop, and motivate team members to build a high-performing workforce. + Foster a positive, collaborative, and service-oriented culture across departments. + Ensure compliance with company policies, food safety, health, hygiene, and local regulatory requirements. + Stay informed of industry trends and implement improvements to enhance operational performance. + Perform other duties as assigned by management. **Qualifications:** **Qualifications** + Degree or Diploma in Hospitality Management, Business, or a related field. + Minimum 5 years of leadership experience in Food & Beverage operations, preferably in an international hotel environment. + Strong knowledge of restaurant, bar, banquet, and overall hotel F&B operations. + Proven ability to manage budgets, control costs, and drive revenue growth. + Excellent leadership, communication, and team development skills. + Strong guest service orientation with excellent problem-solving abilities. + Knowledge of food safety, hygiene standards, and relevant local regulations. + Proficient in Microsoft Office and hotel operating systems. + Fluent in English; additional languages are an advantage. **Primary Location:** MY-10-Kuala Lumpur **Organization:** Hyatt Place Kuala Lumpur Bukit Jalil **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** KUA003607 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.