Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay—it's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Overview Position Summary: The F&B Coordinator will collaborate in close conjunction with the F&B Manager in all aspects of F&B operations. To assist with in the F&B department to ensure smooth operation of the department with guest satisfaction as the first priority. Responsibilities will include administrative duties involving the composition of menus, documents and spreadsheets, restaurant reservations as well as assisting hands-on in the operations. Sales and creation of in-house events and all communication to the hotel regarding any event in an outlet. Responsibilities include: Responsible for coordinating and overseeing restaurant reservations for large groups. Will record messages, set-up reservation books, email menus to clients and administer Open Table. Will work with Restaurant Manager to ensure adequate phone coverage during prescribed hours, taking reservations and transferring phones when necessary. Responsible for meeting with outlet managers daily and communicating to all areas of the Hotel including Opera and the Daily Report for all events and large group dining. All large parties and VIPS via email to front desk, Valet, Excom and any additional groups as needed. Creatively designs and composes daily and special event menus. Responsible for coordinating, the restaurant, room service, pool bar and cabanas with the F&B Manager. Orders paper and office supplies to achieve this task, ensures adequate supply is on hand. Creates and maintains filing systems and forms in order to operate department efficiently, (training manuals, special events, uniform issue etc.) Must be proficient with the point-of-sale system and enter new menus and prices on a monthly basis. Must update F&B Comp packet missing check list as required. Files and distributes banquet event orders, attends weekly Resume meetings and compiles minutes. Emails minutes to Outlet Leaders Coordinates and communicates all requests for group dining in all outlets. Builds REOs in a timely fashion and ensures all billing information details for each REO. Ensures all REO’s are approved and signed by each guests as required. Assembles weekly REO packet and conducts weekly REO meeting for Outlet leaders. Reviews REO’s with outlet leaders for complete understanding. Distributes REOs via email and by hand if need be, to ensure staff is aware. Updates F&B Office Whiteboard with weekly events Fills in wherever necessary to ensure smooth operations with a focus on guest satisfaction which may include assisting with Host(ess) duties Perform any other duties as assigned by the Food & Beverage Manager. Must track and code all F&B invoices and keep a running tally of expenses to ensure optimal financial performance as well as aid in the following years budgeting process. Assists with month-end P&L research and commentary. Qualifications Specific Job Knowledge, Skill and Ability: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: Should have a passion for food and wine, and the hospitality industry in general. Has a keen desire to function in a supporting role on a first class team. Must have prior experience in restaurant operations, and willing to assist whenever and wherever needed (bussing tables, hosting, dishing up banquets etc.) Must be proficient with Microsoft Word and Excel. Must be familiar with Point-of -Sales systems. Must be responsible, insightful, organized and self-motivated. Must have good communication skills; able to interact with guests, staff and support departments. Must adhere to practices of occupational safety and health. County Legal Requirements Must possess a valid Maricopa County Health Dept. Food Handlers card to be kept on file Appearance Requirements: Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook. Appearance must always be neat, clean and professional. Name badge and proper uniform must be worn at all times.