A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in\-hotel cafes\. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations\. **What will I be doing?** As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage \(Food and Beverage\) operations inside of our restaurants, bars, banquets facilities, in\-hotel cafes, and to fulfill room service requests\. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks: + Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required + Understand menu content, any menu changes, and promotional activities + Keep your service area clean, tidy, and well\-prepared + Efficiently manage the proper settlement of all customer accounts + Answer Guest queries in a polite and helpful manner + フード＆ビバレッジアテンダントは、レストラン、バー、ルームサービス、宴会、ホテル内カフェにおけるお客様の体験すべてに影響を与えます。私たちは常に、お客様の飲食や料理への期待を超える体験を提供します。 + 業務内容 + フード＆ビバレッジアテンダントとして、レストラン、バー、宴会施設、ホテル内カフェにおける飲食業務、およびルームサービスの提供において、最高水準の品質基準を維持する責任を負います。チームメンバーと連携し、以下の業務を通じてお客様の期待を超える高品質なサービス体験を提供します： + ・注文受付とお客様のご要望を迅速かつ完全にお応えすること（必要に応じてバリスタやカクテルアテンダント／バーテンダー業務を含む）・メニュー内容、メニュー変更、プロモーション活動を理解すること・担当エリアを清潔・整頓・準備万端に保つこと・お客様のお会計を適切かつ効率的に処理すること・お客様のお問い合わせに丁寧かつ親切に対応すること **What are we looking for?** Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + Friendly, positive, energetic disposition + Committed to delivering exceptional guest service + Motivated to learn new skills and techniques + Smart and tidy, in appearance + Positive and willing to participate on a team and work with a winning attitude + Excellent communication skills in the local language + Flexible, reliable, and responsive to a range of work situations + Prepared to manage a variety of customer types, inquiries, and complaints + Knowledge of alcoholic beverages and mixing of drinks + Previous food hygiene experience + Electronic ordering systems experience + Cash handling experience **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! ** Description \- Internal **** Qualifications \- Internal **### **External Description** ## **External Description** - - - ** Description \- External **** Qualifications \- External ****Job:** _Food and Beverage_ **Title:** _Food & Beverage Attendant \- All Day Dining "In Place 3\-3" Shift Leader, Hilton Nagoya / レストランサービス, オールデイダイニング In Place 3\-3_ **Location:** _null_ **Requisition ID:** _HOT0C151_ **EOE/AA/Disabled/Veterans**