Hilton is a leading global hospitality company with a portfolio of 26 world-class brands comprising over 9,000 properties in 141 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world.

Hilton Prishtina will be opening soon in Kosovo, bringing one of the world’s most respected hospitality brands to the market. As part of this exciting pre-opening phase, Hilton Prishtina is seeking motivated, professional, and service-oriented individuals to deliver exceptional guest experiences and thrive in a dynamic, team-focused environment.

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Food and Beverage Outlet operationsCommunicate and delegate tasks to the teamEnsure compliance of brand standardsManage guest queries in a timely and efficient mannerRepresent needs of the teamAssist Food and Beverage management with achieving financial targetsAssist Food and Beverage management with training and development of team membersAssist with annual and mid-year appraisals with team members under your responsibilityComply with hotel security, fire regulations and all health and safety legislationBe environmentally awareAssist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Food and Beverage experienceCommitted to delivering high levels of customer servicePositive attitudeGood communication skillsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in hotel industryPrevious experience in supervising and/or delegationWillingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!