Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job DescriptionWe are seeking an enthusiastic and customer-focused Food and Beverages Attendant to join our team in the beautiful Victoria Falls, Zimbabwe. As a key member of our hospitality staff, you will play a crucial role in ensuring our guests have an exceptional dining experience.
Greet and seat guests in a friendly and professional mannerTake accurate food and beverage orders, demonstrating knowledge of menu items and daily specialsServe food and beverages promptly and efficiently, adhering to high standards of presentationMaintain cleanliness and organization of dining areas, including tables, chairs, and service stationsProcess payments accurately and handle cash transactions with careCollaborate with kitchen staff to ensure timely and accurate food preparationRespond to guest inquiries and concerns in a courteous and helpful mannerAdhere to all food safety and hygiene regulationsAssist in setting up and breaking down for special events or functionsMaintain knowledge of local attractions and provide recommendations to guests when askedParticipate in regular team meetings and training sessions to enhance service qualityQualificationsProven experience in food and beverage service, preferably in a high-end restaurant or hotel settingExcellent customer service skills with a warm, approachable demeanorStrong communication abilities, both verbal and writtenAbility to work efficiently in a fast-paced, dynamic environmentFlexible availability to work various shifts, including weekends and holidaysPhysical stamina to stand for extended periods and carry heavy traysAttention to detail in food presentation and maintaining a clean work areaBasic math skills for handling cash transactions and processing paymentsKnowledge of food safety and hygiene standardsTeam-oriented mindset with a willingness to assist colleagues as neededProfessional appearance and grooming standardsFamiliarity with local cuisine and cultural preferences is a plusHigh school diploma or equivalent; additional hospitality training is beneficial