Working for Hilton

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Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

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Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

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Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

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What will I be doing?

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In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities.  You will ensure brand service standards are met to the highest quality to ensure our guest’s experience meets their expectations of the Hilton Brand. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment. 

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Specifically you will perform the following tasks to the highest standards:

\n\n\n\tLead and support daily Food and Beverage operation \n\tLead and motivate the team, ensuring that  brand standards are met and guest expectations are exceeded\n\tTrain and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities\n\tProvide a-la-carte and/or buffet style service in line with the Hilton Brand Service Standards\n\tUnderstand menu content, any menu changes, and promotional activities\n

What are we looking for?

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In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\n\n\tExperience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a 5 star hotel environment  \n\tExperience leading and motivating team members\n\tCommitment to delivering a luxury dining experience\n\tDemonstrated ability to resolve problems and conflict, and work efficiently under pressure\n\tStrong interpersonal skills \n\tWell-presented, organised and calm personality \n\tKnowledge of food & wine paring an advantage\n\tA degree or diploma in Hospitality, Hotel Management an advantage \n\n\n

 

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Thrive at Hilton

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Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

\n\n\n\tWorkplace flexibility (work life balance)\n\tProfessional leadership development framework\n\tWorldwide career opportunities\n\tAccess to Hilton University and over 5000 online learning programs\n\tFree events and activities\n\tDiscounted gym membership\n\tFree staff meal and daily dry-cleaned uniform\n\tDiscounted accommodation and food & beverage rates globally\n\tParticipate in ongoing recognition programs\n\tDiverse by nature and inclusive by choice\n\tSupport to participate in a variety of local volunteer activities \n\tFast track to Hilton Honors Silver status\n\n\n

 

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When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.

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