Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Summary Ensure that all interactions with guests are engaging, entertaining, and align with the park's brand promise. Handle guest inquiries and feedback in a courteous and efficient manner, ensuring that any issues are resolved satisfactorily. Maintain positive interactions with guests and colleagues, fostering a fun and welcoming environment. Financial Maximize productivity through effective time management and multitasking. Assist in managing resources efficiently to meet the financial goals of the park. Embrace new technology and methods to enhance guest experiences and improve productivity. Operational Work closely with other colleagues in a supportive and flexible manner, focusing on the overall success of the park and guest satisfaction. Be fully conversant with all services and facilities offered by the park. Have a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend food and beverage combinations and upsell alternatives. Handle guest inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found, assuring follow-up with guests. Respond to the results of the guest audit and ensure that the relevant changes are implemented. Maintain par stocks of all equipment and guest supplies as required. Seat, take orders, and serve food and beverage to guests according to the established sequence and procedures. Answer inquiries and make suggestions regarding food, beverage, and service to guests. Clear and reset counters or tables as required. Compute bills and accept payment, strictly adhering to all policies and procedures issued by finance with regard to cashiering and cash handling. Monitor operating supplies and reduce spoilage and wastage, ensuring to follow the FIFO system to avoid breakage or loss. Personnel Work closely with other food and beverage colleagues to ensure a cohesive and enjoyable guest experience. Participate in training and development programs to enhance performance skills. Adhere to the park's grooming and appearance standards, ensuring a professional and approachable image. Other Duties Follow all park policies on fire, hygiene, health, and safety. Report for duty punctually, wearing the correct uniform and nametag at all times. Maintain a high standard of personal appearance and hygiene. Attend and contribute to colleague meetings and training sessions. Support the implementation of the park's values and culture. Undertake any reasonable tasks and secondary duties as assigned by the assistant manager and team leader. Respond to changes in the food and beverage function as dictated by the industry, company, and park. Occasional Duties Assist in carrying out inventory of operating equipment. Perform other reasonable duties and responsibilities as assigned. Qualifications

Ideally with a relevant degree or diploma in hospitality or tourism management.

Good customer service, communication, and interpersonal skills are a must.

Experience in waterpark or amusement park is a plus.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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