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As a Food and Beverage Apprentice with Hilton you will be working towards a Customer Service Team Member Level 2 Apprenticeship standard.  This position is an 18 month contract.

Please note this role is a part-time role for 30 hours per week

Benefits and Pay

£13.26 per hour Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)Free meals on dutyHoliday: 28 days including bank holidays (increasing yearly)Pension schemeHigh street discounts: with Perks at WorkGrow your career and Personal Development: programmes designed to support your career24/7 access to Employee Assistant Programme (EAP) & Wellbeing HubDedicated 1-2-1 support throughout your apprenticeshipFunctional Maths and English skills offered alongside the programme 

What will I be doing?

A Food and Beverage Apprentice will be required to undertake all reasonable duties as assigned by the Supervisors and Managers. Specifically, you will be responsible for performing the following tasks to the highest standards:

You will be working in the Tyburn Kitchen Restaurant Taking and delivering food and drinks ordersContribute to high levels of customer serviceManage customer relations when necessaryComply with and have full knowledge of regulations regarding Health and SafetyUndertake any reasonable duties that may be assigned by the senior manager in the hotelComplete all aspects of the training programme

What are the desired skills?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Maintain a positive attitude and good communication skillsCommitted to delivering a high level of customer serviceAbility to work on your own or in teamsThe ability to deal with enquiries in a professional and polite mannerA passion for hospitality and guest serviceWillingness to learnThe ability to stay calm under pressureExcellent grooming standardsAbility to work in a fast-paced environment

 It would be advantageous in this position for you to demonstrate the following capabilities and 

distinctions:

Ability to work in shifts, especially the evening shift.

 EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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