Signia by Hilton Orlando Bonnet Creek is looking for a Food and Beverage and Recreation Supervisor to join their dynamic Food and Beverage team and supervise the daily operations for Recreation, Beech and Harvest Bistro, occasionally! This one-of-a-kind property boasts 12 different dining options, over 1000 guest rooms, 231,000 sq. ft. of flexible meeting space, with 3 ballrooms, 34 meeting rooms, 2 dedicated boardrooms, and unique outdoor spaces.

The ideal candidate will hold comparable experience, as a F&B Supervisor in a hotel/resort setting for at least 1 year, has a strong customer service background with excellent multitasking skill and has a great personality.  Experience within a fast-paced environment is highly preferred. We are looking for someone with a who is ready to assist our guests and Team Members with anything that may arise. In this role, you will need to be able to handle long periods of time standing and walking and being outdoors. The approx. number of Team members under supervision per shift is about 25 Team Members. 

Shift Pattern: Full availability with schedules, weekends and holidays as needed, with shifts starting as early as 7AM and ending as late as 11PM.

Pay Rate: $23.00 per hour.
 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)  Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Restaurant and Recreation Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operationsMonitor, observe and assist in evaluating team member performanceSupport and assist team members in handling guest inquiries and requests and in resolving guest complaintsEnsure compliance with health, safety, sanitation and alcohol awareness standardsManage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordinglyAssist in monitoring inventory and inventory control

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!