Alexandria, VA, USA
9 days ago
Floral Manager-Alexandria

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.


 

Main responsibilities:

Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service in the floral department. 

Supervises, motivates, directs, trains and participates in the hiring of floral department personnel assigned. Monitors associate performance and recommends personnel action such as hiring firing, layoff and disciplinary action. Schedules associates assigned to ensure adequate coverage and service level. 

May order balloons, helium tanks, plants, flowers, accessories and supplies. Ensures product freshness and selection. Monitors and responds to special occasion merchandise requirements, sales trends, ad or seasonal promotions, and customer feedback. 

Performs receiving duties including breaking downloads, verifying orders against invoice, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Properly conditions and handles all indoor and outdoor plants, shrubs and flowers. Follow proper processing procedures for all cut flowers. 

Decorates plants. Makes bows and balloons. Prepares bouquets. 

Controls shrink and cost. Prevents the sale of product that does not meet standards. 

Complies with all workplace safety rules and regulations. Ensures proper signing and pricing. 

Performs periodic inventories. Process administrative paperwork and maintains accurate department records. 

Responsible for meeting customer service, sales and profit objectives. 

Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, stem cutters, wire, hot glue guns, spray paint, balloon heat sealing machines, helium tanks and garbage disposal. 

Assists customers by making product suggestions and engages in suggestive selling. Makes intercom announcements. 

Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area. 

Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. 

Other necessary and required duties. 

We are looking for candidates who possess the following:

Soft skills: [Hiring team to provide details, list externally friendly skills, internal language may not translate to external candidates] Competencies: [Hiring team to provide details] Knowledge: [Hiring team to provide details] Abilities: [Hiring team to provide details] Educational requirements: [details here] Travel requirements: [details here] Other requirements: [details here]

We also provide a variety of benefits including:

Competitive wages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve


 

Our Values – Click below to view video:   ACI Values

 

Pay transparency language (if applicable)


 

A copy of the full job description can be made available to you.

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