Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Evening

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Floorplan Specialist I is an entry level role responsible for handling daily operations including, but not limited to, basic Specific Source and/or Universal Source manual floor planning, Account Portal flooring, Auction Services Day 1 flooring workflow, and follow up for both Specific and Universal Source pending floorplans.  The Floorplan Specialist I will be responsible for ensuring these responsibilities are handled in accordance with policy and procedure and within established cutoff and/or turn times while maintaining high standards of customer service.

This is a Hybrid role with a requirement to work from the Carmel, IN office twice a week, Thursdays are mandatory in-office days.

Shift: Monday--Friday 11:30AM-8PM EST.

Essential Duties and Responsibilities:

Demonstrated proficiency in the following basic floor planning workflows:Specific Source or Universal Source Manual FlooringAccount Portal Flooring or Day 1 Universal Source FlooringUniversal and Specific Source Pending Follow-UpReview, process, and follow up on floorplan requests as required by your designated workflow in accordance with policy and procedure and within established service levelsMeet additional weekly/monthly individual and departmental objectives as directedOther tasks and duties as assigned

Job Knowledge, Skills, and Abilities:

Able to communicate with clients and team members effectively and professionallyClient service attitude/skillsSelf-motivated, independent, and able to utilize training and resource materialsUse Microsoft Excel, Word, and Outlook at a satisfactory paceMust be able to multi-task and complete projects within the deadlines givenMust be efficient, accurate and swift with Keyboard

Minimum Requirements:

High School Diploma/GEDGenerally, less than 2 years of experience

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.