The Floating Clinical Care Supervisor is responsible to manage, provide guidance and direct the daily workflow of the Patient Coordinators, pre-doc reception desk, which supports the patient appointment process for the DMD Patient Treatment Centers. The individual will ensure that excellent customer service is provided to each of the clinics primary customer groups; patients requiring dental services and the providers delivering these services. The Floating Clinical Care Supervisor must be able to effectively mentor the staff, provide training and support a team-centered environment, as well as implement changes necessary to the growth of our business operations. The Floating Clinical Care Supervisor will work with the Senior Practice Manager in assisting with the interviewing process, staffing concerns and disciplinary issues. The Floating Clinical Care Supervisor will also provide backup to the Senior Practice Manager for approved time away, unplanned absences, weekly time entries, overseeing clinic schedules, clinic orientations, running reports (i.e. chair utilization, phone reports), and any other operational items that may arise.